How Admin Apps Work

Admin apps are licensed per site and will automatically install in the selected site’s admin once purchased.

How Download Apps Work

Download apps are delivered to you in a zip file immediately after purchase.

Frequently Asked Questions

Q. What is a BC App?
A. BC Apps are custom features that you can install into your client’s BC admin area with a single click through our app store. They allow you to increase the value of your offering by adding new easy to use features that are valuable to business owners or make their site easier to maintain.

Q. What’s the difference between Admin apps and Downloads?
A. BC App Store sells two kinds of apps: admin and download. Admin apps are licensed per site and will automatically install in the selected site’s admin once purchased. Download apps are delivered to you in a zip file immediately after purchase.

Q. Is it safe to install a BC App on a live client site?
A. Unless otherwise noted on an app’s product page, it is safe to install on a live site. The admin apps in our store will not affect the front end of your client’s sites until you complete the final setup steps. For example with the Homepage Slider app, there are two content holders that you need to add to the home page before the live site is affected.

If you have any questions about a specific app we’re happy to answer http://support.bcappstore.com

Q. Can I customize an app after it has been installed on my client’s site?
A. Your BC App licenses includes version updates. If you make changes to files that are packaged with the app, your changes could be saved over if you update the app to a newer version. To ensure this doesn’t happen you should consider it a best practice to make your customizations using your own CSS or JavaScript files located outside the app’s folder structure.

For example, make your CSS changes on your CSS file instead of the CSS packaged with the app. Then make sure your CSS is loaded on the web page after the app’s CSS effectively overriding the app’s CSS.

If you’ve made customizations and want have questions or are unsure if it’s safe for you to upgrade a site let us know and we’ll help http://support.bcappstore.com

Q. What if I’m unsatisfied with a BC App after it’s installed on a site?
A. We offer a 30 day money back guarantee if you are unsatisfied for any reason. You can also easily remove our apps from your client’s site should you choose to. To uninstall an app, open the app in the BC site’s admin where it is installed. Click on the instructions tab and

Q. How do I install the latest version of a BC App I already have a license for?
A. To update an app you must be logged in. Click “My Account” then click “My Apps”. Here you will see a list of apps you have a license for and the latest version available. If you think you may need to update an app click “Update”. You’ll need to provide the login details for the BC admin user that has access to the site(s) where the app is installed.

Our system will check the sites and give you a list that includes the version installed on each site. You can choose the site or sites you’d like to upgrade and when ready click the “Next” button.

Q. I’m a developer and would like to create BC Apps. How can I get started?
A. BC App Store is in the early stages of our BC App Developer Program. We anticipate that our public call for developers will begin in early 2014. Developing Apps for Business Catalyst is a new and exciting way to solve major and unique customer problems while adding passive product revenue to your bottom line.

Let us know you’re interested and we’ll contact you as soon we’re open to new developers.