LiveChat

Easily integrate LiveChat on website with Business Catalyst Data

Login to get app

$18.00 USD one-time per site

Buy this app and receive $18.00 off a new Business Catalyst Hosting Plan!

Solid Sky Tech

Solid Sky Tech’s mission is to provide top-notch apps, integrations and services to make running a business in the cloud a breeze. Mike Sallander and Scott Shefler, founders of Chicago Digital and BC Academe, formed a new venture with seasoned application developer, Dave Arlin, to make Business Catalyst a more solid cloud application by offering products and services that expand and connect the platform. You can rely on Solid Sky.

View profile

App Type: Admin

App Features
Comments
Changelog
License
BC Hosting Plans

Get 50% off for the first payment of LiveChat with this Link

LiveChat Integration for Adobe Business Catalyst

There are customers waiting on your website right now; satisfy these customers with a premium live chat experience. This app makes the installation of a live chat widget on Business Catalyst simple and gives you the ability to pass a wide range of information about the user the Business Catalyst CRM to your live chat agents, empowering them to better guide your visitors through the sales and support process.

Key Features of the App

Easy Install - Place one line of code in templates/pages

Personalized Data - Automatically send the following information from BC to Live Chat Inc

  • Name
  • Email
  • Device Class (Desktop, Tablet, Phone)
  • Is LoggedIn?
  • CRM ID
  • Customer Since
  • Link to CRM Record
  • Company
  • Website
  • Phone
  • Customer Type
  • Industry Type
  • Rating
  • Secure Zone List
  • Is Wholesaler?
  • Number of Orders
  • Total Order Value

LiveChat Features

  • Chats: Quickly respond to your customers and handle several chats at once using the chat improvements.
  • E-Commerce: Measure how well your live chat is doing in terms of business and earned revenue for your Business Catalyst website.
  • Monitoring: Know who you are chatting with and recognize your visitors by name and a wide range of customizable information from the Business Catalyst CRM.
  • Customization: Fine-tune the look of your live chat and develop your brand awareness.
  • Tags: Assign case-specific tags to chats to easily find them in the Archives.
  • File Sharing: Share file with your website visitors over chat.
  • Archives: Easy access to your previous communication with visitors.
  • Engagement: Encourage your online visitors to start a chat with you through a personalized chat greeting or a custom chat button.
  • Feedback: Statistics that show you how helpful your live chat is.
  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.
  • Mobility: Mobile-capable chat window and applications will keep you in touch with clients at all times.
  • Security: Keep your live chat and the associated data safe.
  • Social Media: Useful social media integrations will help you grow and nurture your social media presence and follower base.

Requirements

Business Catalyst Plans

This app is compatible with the following plans:

  • webBasics+
  • webMarketing
  • webCommerce

3rd Party Notice

This app connects Business Catalyst to a 3rd Party software. Solid Sky is not affiliated with LiveChat. All questions or concerns regarding LiveChat's offering or service should be directed to LiveChat. For assistance, please visit their Help and Support section.

We are working on an issue with comments. Comments will be back soon.

10 Jun 2015 - Version 1.0

License (Admin App)
By purchasing resource (“app,” “plugin,” “service,” “download,” “item,” or “file”) you are being granted a license to use these files for specific uses under certain conditions. Ownership remains with BC App Store (uGurus LLC) and the respective copyright holders, and you are required to abide by the following licensing terms.

Rights
You have rights for royalty free use of our resources for a single Business Catalyst website project. You may modify the resources according to your requirements and use them royalty free in a single personal or commercial Business Catalyst project. For example, you may include this resource in a website build for a client as long as you purchased and installed the app on that client’s Business Catalyst site. You are not required to attribute or link to BC App Store in this project.

We reserve the rights to change prices and revise the resources usage policy at anytime.

Prohibitions
You do not have the rights to redistribute, resell, lease, sub-license or offer the resources to any third party. You also may not transfer the resources from one Business Catalyst site to another without obtaining a new and separate license for that site.

UNDER NO CIRCUMSTANCES SHALL BC App Store (uGurus LLC) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THE SITE, EVEN IF BC App Store (uGurus LLC) Team OR AN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICES, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.

Privacy Policy
BC App Store respects each individual’s right to personal privacy. We collect and use your personal information (name, e-mail) only to track sales, resource licenses, visits to our website, and to send periodic e-mails with important updates. We will absolutely not transfer users’ information to another company.

The app is compatible with the following Business Catalyst Hosting Plans:

  • Bronze
  • Gold
  • Platinum
  • Silver

DISCLAIMER: If an app is installed on an incompatible plan, the app will not be supported and is not guaranteed to work as advertised. Furthermore, Adobe Business Catalyst reserves the right to disable the app without notification.

comments powered by Disqus