Olark Chat Integration

Olark Chat Integration for BC Sites + Extra CRM Data in Dashboard

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$9.99 USD one-time per site

Buy this app and receive $9.99 off a new Business Catalyst Hosting Plan!

The7bits

The7bits is a digital agency providing app development, trird party services integration, custom solutions, developers support. Do all the best to improve the BC platform, add more flexible functionality. It saves customer's time and gives benefits.

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App Type: Admin

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Pass Adobe BC CRM Data to Olark

Olark Chat Integration app for Business Catalyst is a great opportunity to engage your customers. Especially if you want to know a bit more about visitor than just his ip address and his country. Now you can pass Adobe BC CRM Data to Olark dashboard.

Extra Data Fields you can pass:

  • Name
  • Email
  • Cellphone
  • Device class
  • Is logged in?
  • CRM ID
  • Link to CRM record
  • Company
  • Website
  • Date of birth
  • Customer type
  • Industry
  • Rating
  • Is wholesaler?

Of course visitor must be authorized on the site to pass CRM data.

Installation of app

How to install and set Olark Chat widget on the site. It's very easy. First just get the site ID code from the settings part of Olark at the installation part. Copy it into clipboard. And paste it into the field “Olark site ID” at the settings section.

Then check all extra data fields, that we want to pass into Olark dashboard. Don’t forget to save.

Then go to the instruction section and copy one line code for the template. And place it above the closing body tag of all pages where you want the widget. You can alsojust add it to my default template.

In the agent of Olark start to reply - see all extra data of visitor.

Chat managers can use this extra to help convert chats into customers.

It's easy to try Olark Chat on your site. Especially because it has free gold trial period. Enjoy it please! And get benefit with Olark Chat integration app!

Requirements:

Active Olark account Liquid markup enabled on website

3rd Party Notice

This app connects Business Catalyst to a 3rd Party software. The7bits is not affiliated with Olark service. All questions or concerns regarding Olark’s offering or service should be directed to Olark. For assistance, please visit Olark help page

PS

It will be useful to get acquainted with other similar apps:

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06 Oct 2015 - Version 1.0

First Version

License (Admin App)
By purchasing resource (“app,” “plugin,” “service,” “download,” “item,” or “file”) you are being granted a license to use these files for specific uses under certain conditions. Ownership remains with BC App Store (Solid Sky LLC) and the respective copyright holders, and you are required to abide by the following licensing terms.

Rights
You have rights for royalty free use of our resources for a single Business Catalyst website project. You may modify the resources according to your requirements and use them royalty free in a single personal or commercial Business Catalyst project. For example, you may include this resource in a website build for a client as long as you purchased and installed the app on that client’s Business Catalyst site. You are not required to attribute or link to BC App Store in this project.

We reserve the rights to change prices and revise the resources usage policy at anytime.

Prohibitions
You do not have the rights to redistribute, resell, lease, sub-license or offer the resources to any third party. You also may not transfer the resources from one Business Catalyst site to another without obtaining a new and separate license for that site.

UNDER NO CIRCUMSTANCES SHALL BC App Store (Solid Sky LLC) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THE SITE, EVEN IF BC App Store (Solid Sky LLC) Team OR AN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICES, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.

Privacy Policy
BC App Store respects each individual’s right to personal privacy. We collect and use your personal information (name, e-mail) only to track sales, resource licenses, visits to our website, and to send periodic e-mails with important updates. We will absolutely not transfer users’ information to another company.

The app is compatible with the following Business Catalyst Hosting Plans:

  • Bronze
  • Gold
  • Platinum
  • Silver

DISCLAIMER: If an app is installed on an incompatible plan, the app will not be supported and is not guaranteed to work as advertised. Furthermore, Adobe Business Catalyst reserves the right to disable the app without notification.

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